Sales Associate
About The Position
The Sales Associate assists clientele and supports the operational and sales needs of the business. The role requires understanding the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, and heritage, and representing its selling culture to deliver a strong client experience. Associates drive sales through exceptional service, product knowledge, awareness of market trends, personalized outreach, and active listening and communication. They build and maintain client relationships, uphold visual and operational standards, provide feedback to store management on selling opportunities and successes, and embody the company’s Core Values. This is a part-time, hourly, non-exempt position based in a Lilly Pulitzer retail store. Flexible working hours may be required, including nights, weekends, and holidays. The role requires compliance with company policies and the Employee Handbook’s Code of Conduct and is reviewed annually.
Requirements
- Ability to multitask in a fast-paced environment.
- Ability to lift up to 20 pounds.
- Ability to effectively communicate with clients, colleagues, and management.
- Ability to stand and maneuver around the store during shift hours.
- Compliance with Lilly Pulitzer policies and the Code of Conduct outlined in the Employee Handbook.
Nice To Haves
- Prior retail or client service experience in the fashion or retail industry.
- Prior knowledge of XStore and Tulip.
Responsibilities
- Understand the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, and heritage.
- Demonstrate the Lilly Pulitzer selling culture and ensure a positive client experience.
- Drive sales through exceptional service, product knowledge, market trends, personalized outreach, and active listening and communication.
- Develop and maintain relationships with clients.
- Help maintain visual and operational standards established by the Visual and Retail Operations teams.
- Provide store management with ongoing feedback about selling opportunities and successes.
- Understand, embrace, and exhibit Lilly Pulitzer’s Core Values.
- Contribute to the advancement of the company’s corporate social responsibility principles.
Benefits
- Healthcare may be offered.
- Retirement savings may be offered.
- Paid time off/vacation may be offered.
- Product discounts may be offered.
- Bonus and/or commission may be offered.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
