Sales Associate - Desert Hills Premium Outlets

APP Group • Cabazon, CA

4d

About The Position

Mackage is a global outerwear leader combining responsible leathers, down and wools with luxury-forward design, quality construction, comfort and aesthetic innovation. The Sales Associate provides exceptional customer service, generates sales and supports the effective day-to-day operation of the store, including operations, visual presentation and brand directives. The role reports to the Store Manager.

Requirements

• 1–2 years of experience in a store environment.
• Excellent customer service, sales and communication skills.
• Problem-solving skills related to basic customer service.

Nice To Haves

• Luxury retail experience.
• Multilingual ability.

Responsibilities

• Meet and exceed store sales goals, KPIs and personal targets.
• Represent Mackage as a brand ambassador by providing exceptional service in a customer-centric environment, with strong product knowledge and a positive customer experience.
• Proactively engage clients, use CRM, and grow the clientele database.
• Explain product characteristics, advantages and benefits to new and existing customers, providing timely and informative product knowledge.
• Support daily store operations, including merchandise reception, labelling, merchandising, POS operations, inventory management, and shipping and receiving packages.
• Maintain store standards, merchandise the sales floor, and keep the back of house organized.
• Maintain a strong presence on the sales floor to support the customer experience and follow loss-prevention best practices.
• Work collaboratively and respectfully with team members and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed