About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will build emotional connections through storytelling, promote customer loyalty, and work with colleagues to maintain a welcoming, organized store environment. The role also involves keeping up to date with product knowledge and using digital tools to enhance the customer experience. This is a seasonal role at Desert Hills Premium Outlets in Cabazon, California. The stated pay range is $15.00–$18.00, with eligibility to participate in a sales incentive bonus program; the posting notes that the bonus program applies to regular employees only and not seasonal hires. Swarovski creates crystal-based products and emphasizes sustainability, responsibility, diversity, inclusion, and individuality. The company describes opportunities for Sales Consultants to develop toward leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven team orientation, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and contributing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Maintain current knowledge of brand products and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential progression into leadership or specialist roles.
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