Sales Associate

Carter's • Canton, GA

7d • Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, introduce them to baby essentials, and help them find products for the milestones in their parenting journey. You will work in a welcoming and inclusive retail environment that values team members’ skills and talents. The role involves assisting customers in a busy store, supporting omnichannel shopping, processing sales, replenishing merchandise, and maintaining a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. The job description notes that duties may be changed or reassigned by management and that other duties may be required.

Requirements

• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist with omnichannel needs to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English-as-a-second-language learning.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed