Sales Associate Gaithersburg PT

Goodwill of Greater Washington • Gaithersburg, MD

6d

About The Position

The Sales Associate represents Goodwill’s retail operations and works collaboratively with the sales team to support customers and make a positive impact on the community. The role provides professional, courteous customer service in person and by phone; helps keep merchandise available, organized, and presentable; and accurately processes transactions and handles cash. Associates maintain a clean, professional appearance and help with store housekeeping and security practices. Goodwill describes opportunities for professional growth and offers a range of benefits.

Requirements

• Effectively communicate with customers and Goodwill associates.
• Provide exceptional customer service.
• Settle customer complaints.
• Perform basic math.
• Stand for prolonged periods, up to 7 hours per 8-hour shift.
• Bend and frequently lift up to 40 pounds.
• Have basic working knowledge of computer applications and the internet.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer-service-related skills.
• Working knowledge of a cash register.
• Complete fluency in English and multilingual ability.

Responsibilities

• Provide professional and courteous service to customers in and outside the store and over the phone.
• Ensure merchandise is placed on the sales floor in a timely manner.
• Accurately ring up items on the register.
• Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
• Maintain knowledge of merchandise and answer customer questions courteously and promptly.
• Keep floor merchandise neat and orderly on racks, shelves, and in bins, and assist customers with purchase selections.
• Maintain a clean, professional appearance.
• Keep the register area orderly and clean.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform general housekeeping, including sweeping, mopping, vacuuming, wiping shelves, and dusting, including restrooms and dressing rooms.
• Perform other duties as assigned by management.

Benefits

• Option for same-day pay.
• Accrued personal time off (PTO).
• Premium pay for working certain holidays.
• Basic life insurance.
• Individual and family dental and vision benefits.
• Pet insurance.
• Employee discounts.
• Access to an employee assistance program (EAP).
• 403(b)/401(k) plan with match available after one year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed