Sales Associate Gaithersburg PT

Goodwill of Greater Washington • Gaithersburg, MD

8d

About The Position

The Sales Associate represents Goodwill’s retail operations and works collaboratively with the sales team to serve customers and support the community. The position includes customer service in and around the store and by phone, processing sales accurately, stocking and organizing merchandise, maintaining a professional appearance, and carrying out general housekeeping and store security practices. Goodwill describes opportunities for professional growth and offers a range of benefits.

Requirements

• Ability to communicate effectively with customers and Goodwill associates.
• Ability to provide exceptional customer service.
• Ability to settle customer complaints.
• Ability to perform basic math.
• Ability to stand for prolonged periods, up to 7 hours per 8-hour shift.
• Ability to bend and frequently lift up to 40 pounds.
• Basic working knowledge of computer applications and the internet.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer service-related skills.
• Working knowledge of a cash register.
• Complete fluency in English and multilingual ability.

Responsibilities

• Provide professional and courteous service to customers in the store, outside the store, and by phone.
• Ensure merchandise is placed on the sales floor in a timely manner.
• Accurately ring up items at the register.
• Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
• Maintain knowledge of merchandise and answer customer questions courteously and promptly.
• Keep floor merchandise neat and orderly on racks, shelves, and in bins and hangers; assist customers with purchase selections.
• Maintain a clean, professional appearance.
• Keep the register area orderly and clean.
• Maintain familiarity with store security procedures and use security practices when necessary.
• Perform housekeeping duties as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
• Perform other duties assigned by management.

Benefits

• Option for same-day pay.
• Accrued personal time off (PTO).
• Premium pay for working certain holidays.
• Basic life insurance.
• Individual and family dental and vision benefits.
• Pet insurance.
• Employee discounts.
• Access to an employee assistance program (EAP).
• 403(b)/401(k) plan with employer match available after one year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed