Full Time - Sales Associate - Electrical & Lighting - Closing

Lowe's Home Centers•Saugus, MA
•Onsite

About The Position

The Sales Associate works in Lowe’s Electrical & Lighting department, welcoming customers and helping them find the products and services that meet their home improvement needs. The role combines customer service with merchandise assistance, including helping customers locate and handle products, answering questions, and guiding them through shopping or checkout. Associates may occasionally load merchandise and prepare products to meet customer needs, such as cutting or bundling materials. Department responsibilities may vary, and associates may cross-train in other store areas. This is a closing position. The role may involve work indoors and outdoors and exposure to changing weather, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Lowe’s encourages bilingual, military, and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish shelves by identifying empty areas and down-stocking merchandise.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Health insurance options
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Lowe’s Associate Discount
  • Other discount programs
  • Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
  • Flexible schedules
  • Track to the Trades program
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