Full Time - Sales Associate - Electrical & Lighting - Closing

Lowe's Companies, Inc. • Mount Pleasant, SC

3d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You interact with customers throughout the day, answer questions, help select and handle merchandise, occasionally load merchandise, and work to ensure customer needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise. Daily responsibilities vary by department, with associates assigned based on hiring needs and skillsets. Departments may include Electrical and other store areas such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Paint, Home Décor, Tool Rental, or Pro Services.

The role may involve working indoors and outdoors in varying climates, exposure to noise and moving or shaking objects and equipment, and lifting merchandise. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally beginning at 75 pounds or when needed, and use powered equipment when required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay and flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed