Full Time - Sales Associate - Electrical & Lighting - Day
About The Position
As a Customer Service Associate in Electrical & Lighting, you welcome Lowe’s customers, provide friendly and professional service, and help them find products and services that meet their home improvement needs. You listen to customers, answer questions, assist with product selection and handling, guide customers through shopping or checkout, and may occasionally load merchandise. You also organize and replenish merchandise, process orders and deliveries accurately, and prepare merchandise for customer needs. Department assignments and daily responsibilities may vary according to store hiring needs and skillsets. Associates may cross-train in other store areas and perform additional duties as assigned.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials experience or certification.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% Lowe’s discount
- Learning and development opportunities
- Annual bonuses, where eligible
- Employee Stock Purchase Plan, where eligible
- Deferred compensation plan, where eligible
- Grant awards, where eligible
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
