Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Home Centers • Lansdale, PA

4d

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services that meet their home improvement needs. You listen to customers, answer questions, assist with product selection and handling, and help ensure their needs are met. Associates work in a department assigned according to hiring needs and skillsets; the listed departments include Electrical and Lighting as well as other areas across the store. The role involves organizing and replenishing merchandise, processing orders and deliveries, and preparing merchandise for customers. Duties may vary by department. The position may involve working indoors and outdoors in changing weather conditions and exposure to noise and moving equipment. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may be needed.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as cutting or threading pipe and preparing other department-specific products.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed