Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Home Centers•North Dartmouth, MA

About The Position

The Sales Associate welcomes Lowe’s customers and helps them find products and services for home improvement needs, with this role assigned to the Electrical & Lighting department based on hiring needs and skillsets. The associate listens to customers, answers questions, helps locate and select merchandise, and may occasionally load merchandise. Work may also include organizing and replenishing merchandise, processing orders and deliveries, assisting customers through shopping or checkout, and preparing products to meet customer needs. Duties can vary by department, and associates may cross-train in other areas of the store. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may involve indoor and outdoor conditions, varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required with proper training or help from a trained coworker.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Downstock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive expected merchandise on time.
Cross-train in other store areas to support customer service.
Prepare department merchandise to meet customer needs, such as cutting or bundling products or mixing paint, as applicable.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
Company-matching 401(k).
Optional Employee Stock Purchase Plan, subject to eligibility.
10% associate discount and access to a broad discount platform.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.