About The Position

SMCP is hiring a Sales Associate for its Sandro store at Las Vegas Premium North Outlet. The role centers on delivering an elevated, memorable client experience by building customer relationships, providing personalized styling, and sharing knowledge of the brand and collections. The Sales Associate also supports daily store operations, visual merchandising, stock replenishment, and a welcoming shopping environment while contributing to individual and team sales goals.

Requirements

  • At least 1 year of customer service or retail experience.
  • Passion for styling, fashion, and delivering an exceptional client experience.
  • Strong communication and relationship-building skills.
  • A team-oriented, positive, and solution-oriented mindset.
  • Adaptability to a fast-paced retail setting.
  • Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

  • Experience in a fashion-forward environment.
  • Social media savvy.

Responsibilities

  • Create a welcoming, elevated shopping experience and provide expert fashion advice.
  • Style clients with personalized wardrobe selections and full-range product recommendations.
  • Build and maintain a client book and foster long-term customer relationships through personalized follow-ups and exclusive offers.
  • Share information about collections, craftsmanship, and brand heritage, and guide clients through their shopping journey.
  • Support daily store operations, visual merchandising, floor maintenance, stock replenishment, and store organization.
  • Drive sales and achieve personal and team goals.
  • Collaborate with colleagues to create a motivating, results-oriented workplace.
  • Address customer concerns professionally and provide solutions that support customer satisfaction and loyalty.

Benefits

  • Competitive base hourly pay, individual commission, and sales incentives.
  • 50% shopping discount and seasonal wardrobe offering.
  • Cell phone contribution.
  • Voluntary health plan.
  • 401(k).
  • Paid time off and holiday pay.
  • Paid parental leave.
  • Pet benefits.
  • Employee Assistance Program (EAP), including personalized guidance, expert care, and mental health support.
  • MAVEN Family Planning support.
  • Product knowledge training and industry insights.
  • Opportunity to participate in the Retail Stylist Program.
  • Mentorship and professional development support.
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