Michael Kors, Las Vegas Premium North, Sales Associate

Michael Kors•Las Vegas, NV

About The Position

The Sales Associate is responsible for achieving sales goals and developing lasting client relationships by providing the highest level of customer service and complying with company policies, procedures, and directives. The role combines sales generation, client service, and store operations in a creative, fast-paced fashion retail environment. The associate maintains knowledge of merchandise and fashion trends, supports clients before and after purchases, keeps the selling floor and stock areas organized, and completes register, inventory, shipping, and receiving tasks. The position also includes attending training and development activities as directed by store management.

Requirements

Minimum 2 years of retail experience.

Responsibilities

Meet sales goals and maximize sales performance through elevated sales and service.
Demonstrate in-depth knowledge of merchandise and maintain interest in the fashion industry and market trends.
Monitor sale details, including shipping, alterations when applicable, and special requests, to ensure customer satisfaction.
Comply with sales-related policies and procedures.
Provide the highest level of customer service and build and maintain repeat clientele using the client book.
Resolve client problems and complaints quickly and effectively.
Keep the selling floor and merchandise neat, organized, and stocked.
Assist with maintaining inventory in the stockroom and on the selling floor.
Assist with stock, shipping, and receiving protocols and policies, including related paperwork.
Participate in inventories.
Comply with Point-of-Sale policies and procedures and properly execute relevant register functions.
Adhere to the work schedule, including time and attendance requirements.
Participate in relevant training and development seminars, programs, and meetings as directed by store management.