Retail Sales Associate, Sandro, Premium North Outlet, Las Vegas
About The Position
The Sales Associate at Sandro is responsible for delivering an elevated, memorable client experience through fashion advice, personalized styling, and product recommendations. The role builds long-term customer relationships and loyalty, shares knowledge about collections, craftsmanship, and brand heritage, and helps clients connect with the brand. The associate also contributes to daily store operations by supporting visual merchandising, maintaining the sales floor, replenishing stock, and keeping the store organized and inviting. Working collaboratively with colleagues, the associate helps drive sales and achieve individual and team goals while resolving customer concerns professionally.
Requirements
- At least 1 year of customer service or retail experience.
- Passion for styling, fashion, and delivering an exceptional client experience.
- Strong communication skills and ability to build relationships.
- Team-oriented attitude and a positive, solution-oriented mindset.
- Adaptability and flexibility to work in a fast-paced retail setting.
- Flexible availability, including evenings, weekends, and holidays.
Nice To Haves
- Retail or customer service experience in a fashion-forward environment.
- Social media savvy.
Responsibilities
- Create a welcoming, elevated shopping experience and provide expert fashion advice.
- Style clients with personalized wardrobe selections and full-range product recommendations.
- Build and maintain a client book and foster long-term customer relationships.
- Encourage repeat visits through personalized follow-ups and exclusive offers.
- Share information about collections, craftsmanship, and brand heritage.
- Guide clients through their shopping journey and foster a meaningful connection with the brand.
- Support daily store operations, including visual merchandising and floor maintenance.
- Replenish stock and keep the store organized and inviting.
- Drive sales, achieve personal and team goals, and collaborate with colleagues to support a motivating, results-oriented workplace.
- Address customer concerns professionally and provide solutions that enhance satisfaction and loyalty.
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Voluntary health plan
- 401(k)
- Paid time off
- Holiday pay
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP), including mental health support
- MAVEN Family Planning support
- Product knowledge training
- Industry insights
- Retail Stylist Program
- Mentorship and professional development support
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
