About The Position

The Sales Associate works in Lowe’s Inside Lawn & Garden department and provides customer service to help shoppers find products and services for their home improvement needs. The associate welcomes customers, answers questions, helps locate and select merchandise, and may occasionally load merchandise. The role also includes organizing and replenishing merchandise, accurately processing orders and deliveries, and guiding customers through shopping or checkout. Associates may cross-train in other store areas and perform department-specific tasks based on customer needs. The role may involve working indoors and outdoors in varying weather and environmental conditions, and may occasionally require travel to meetings, training, or neighboring stores.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Lowe’s Associate Discount and broader discount platform
  • Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, subject to eligibility
  • Flexible schedules
  • Track to the Trades program
  • Learning and development opportunities
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