Sales Associate Manassas Sudley PT

Goodwill of Greater Washington•Manassas, VA
•Onsite

About The Position

The Sales Associate works as part of Goodwill’s retail team, serving customers and supporting store operations in a collaborative environment. The role provides an opportunity to learn and grow professionally while contributing to the community. Responsibilities include customer service, stocking and organizing merchandise, operating the register, handling cash and payment transactions, and maintaining the cleanliness and security of the store.

Requirements

  • Effectively communicate with customers and Goodwill associates.
  • Provide exceptional customer service.
  • Settle customer complaints.
  • Perform basic math.
  • Stand for prolonged periods, up to 7 hours per 8-hour shift.
  • Bend and frequently lift up to 40 pounds.
  • Have basic working knowledge of computer applications and the internet.

Nice To Haves

  • At least six months of previous work experience.
  • High school diploma or equivalent.
  • Previous experience working in a retail environment.
  • Excellent customer service-related skills.
  • Working knowledge of a cash register.
  • Multilingual ability with complete fluency in English.

Responsibilities

  • Provide professional and courteous service to customers in the store, outside the store, and by phone.
  • Place merchandise on the sales floor in a timely manner.
  • Ring up items accurately at the register.
  • Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
  • Maintain knowledge of merchandise and answer customer questions promptly and courteously.
  • Keep merchandise on racks, shelves, and in bins neat and orderly, and assist customers with purchase selections.
  • Maintain a clean, professional appearance.
  • Keep the register area orderly and clean.
  • Maintain familiarity with store security procedures and follow security practices when necessary.
  • Perform general housekeeping, including sweeping, mopping, vacuuming, wiping shelves, and dusting, including restrooms and dressing rooms.
  • Perform other duties as assigned by management.

Benefits

  • Option for same-day pay.
  • Accrued personal time off (PTO).
  • Premium pay for working certain holidays.
  • Basic life insurance.
  • Individual and family dental and vision benefits.
  • Pet insurance.
  • Employee discounts.
  • Access to an employee assistance program (EAP).
  • 403(b)/401(k) plan with match available after one year.
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