Sales Associate Manassas Sudley PT

Goodwill of Greater Washington•Manassas, VA

About The Position

The Sales Associate provides courteous customer service and supports daily retail operations in a collaborative store environment. The role includes assisting customers, processing purchases, placing merchandise on the sales floor, maintaining organized merchandise displays, and performing housekeeping and security-related duties. The position offers opportunities for professional growth and advancement.

Requirements

  • Effectively communicate with customers and GGW associates.
  • Provide exceptional customer service.
  • Settle customer complaints.
  • Perform basic math skills.
  • Stand for prolonged periods, up to 7 hours per 8-hour shift.
  • Bend and frequently lift up to 40 pounds.
  • Have basic working knowledge of computer applications and the internet.

Nice To Haves

  • At least six months of previous work experience.
  • High school diploma or equivalent.
  • Previous experience working in a retail environment.
  • Excellent customer-service-related skills.
  • Working knowledge of a cash register.
  • Complete fluency in English and proficiency in another language.

Responsibilities

  • Provide professional and courteous service to customers in and outside the store and over the phone.
  • Place merchandise on the sales floor in a timely manner.
  • Ring items accurately on the register.
  • Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
  • Maintain knowledge of merchandise and promptly answer customer questions.
  • Keep floor merchandise neat and orderly on racks, shelves, and in bins, and assist customers with purchase selections.
  • Maintain a clean, professional appearance.
  • Keep the register area orderly and clean.
  • Maintain familiarity with store security procedures and follow security practices when needed.
  • Perform housekeeping and store upkeep as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting, including restrooms and dressing rooms.
  • Perform other duties as assigned by management.

Benefits

  • Option for same-day pay.
  • Accrued personal time off (PTO).
  • Premium pay for working certain holidays.
  • Basic life insurance.
  • Individual and family dental and vision benefits.
  • Pet insurance.
  • Employee discounts.
  • Access to an employee assistance program (EAP).
  • 403(b)/401(k) plan with match available after one year.
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