PT Sales Associate

Lovesac Company•Mount Pleasant, SC

12d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture. As a Sales Associate, you connect with customers, help them select products that suit their lifestyles and spaces, and deliver an engaging, customer-first experience. You represent the Lovesac brand with integrity, build relationships beyond individual transactions, and work to meet and exceed sales goals in a fast-paced retail environment. The role also supports store operations, including opening and closing, inventory, visual standards, and promotions. Associates contribute to an inclusive and respectful team environment, uphold safety and company policies, and take on additional priorities and special projects as needed. The position involves regular work during peak periods, including weekends, holidays, and nights, as well as standing and walking for extended periods and moving and assembling furniture.

Requirements

Must be at least 18 years of age.
At least 1 year of experience in a retail or customer service role.
Must regularly work peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture weighing up to 75 pounds, and assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell by following the Lovesac selling process, maintaining a personal quote pipeline, and following up to improve conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide the customer journey from needs discovery through service and relationship-building.
Demonstrate product knowledge, provide brand tours and product education, create an engaging experience, and close sales.
Manage personal performance and execute consistently to meet or exceed sales goals and KPIs.
Contribute to an inclusive, respectful environment for customers and teammates, valuing belonging and diverse perspectives.
Be accountable, flexible, receptive to feedback, and willing to learn and grow.
Build authentic relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety requirements, and company policies while contributing to a positive team environment and protecting the business.
Take on additional priorities and special projects as needed.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Use technology for sales and customer support, product demonstrations, and internal CRM systems.
Travel as required to local stores, third-party vendors, and occasional meetings.
Handle financial transactions and sensitive business and customer data responsibly, and help ensure the comfort and safety of people and property.
Communicate effectively and manage conflict in a reasonable, nonconfrontational manner.
Stand and walk for extended periods, up to 8 hours per shift; move furniture weighing up to 75 pounds; assemble furniture on the selling floor; and perform tasks involving bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time sales associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays