PT Sales Associate

LOVESAC COMPANY•Fort Wayne, IN

12d•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at the Jefferson Pointe Shopping Center in Fort Wayne, Indiana. The role focuses on connecting with customers, selling Lovesac products, and helping customers choose furniture that fits their lifestyles and spaces. Associates deliver a customer-first experience, build lasting relationships, and represent the brand with integrity in a fast-paced retail environment. The Sales Associate manages the customer journey from identifying needs through follow-up and closing sales. The role also supports store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates use technology and internal systems to support sales and customer outreach, and may take on additional priorities and special projects. The position requires travel of up to 25% as stated in the job details, and employees must be available for high-traffic periods, including weekends, holidays, and nights.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Ability to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the company using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and to assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
Understand customer needs and provide end-to-end service throughout the customer journey.
Demonstrate product knowledge, give brand tours and product education, and confidently close sales.
Meet and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
Contribute to an inclusive, respectful environment for customers and teammates, and demonstrate accountability, flexibility, and willingness to learn from feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety practices, and company policies; help protect the business and contribute to a positive team environment.
Take on additional priorities and special projects as needed.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Travel as required to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave for part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays