PT Sales Associate - Allen Premium Outlets
About The Position
Marc Jacobs International seeks a Sales Associate for its Allen Premium Outlets location in Allen, Texas. The Sales Associate drives sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with store operations. The role focuses on meeting commercial goals, delivering an elevated and welcoming client journey, developing client relationships, and maintaining an organized store environment. Marc Jacobs describes its brand as pioneering, original, and inclusive, with core pillars of unexpected, utilitarian, urban, unisex, and unique. The company states its commitment to an equitable and inclusive culture and to equal employment opportunities.
Requirements
- At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Ability to demonstrate passion and empathy for clients and anticipate and exceed client expectations.
- Ability to embrace change and new opportunities while remaining true to the Marc Jacobs brand DNA.
- Creativity, curiosity, openness to diverse perspectives and collaboration, and receptiveness to disruptive ideas.
- Excellent organization, follow-up, and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a POS system and navigating Microsoft Office.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Responsibilities
- Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
- Keep the store guest-ready and welcoming for clients.
- Build sales by providing styling expertise, seasonal trend knowledge, and product knowledge.
- Understand the stages of the client journey and demonstrate the behaviors needed to provide a unique, elevated experience and encourage repeat business.
- Demonstrate knowledge of the Marc Jacobs Universe, including products, brand DNA, and brand pillars.
- Capture client data by cultivating new and existing client relationships.
- Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude and seek and receive feedback.
- Keep the sales floor and stockroom organized.
- Follow company policies and procedures.
Benefits
- Paid holidays, vacation time, sick time, and personal time.
- Medical, dental, and vision insurance.
- 401(k) matching.
- Discounts on travel, entertainment, and other offerings through PerkSpot.
- Discounts on Marc Jacobs products and access to discounts on other LVMH brands.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
