Sales Associate

The Tile Shop•Raleigh, NC
•$45,000 - $75,000

About The Position

The Sales Associate sells tile and related products while providing professional, courteous customer service. The role involves greeting customers, building lasting relationships, following up with customers, explaining product installation and use, tracking individual sales goals and store orders, and providing product updates. Associates are expected to present themselves professionally, work evenings and weekends, and perform other duties as assigned. The position offers expected first-year earnings of $45,000 to $75,000 through a draw plus commission payment structure.

Requirements

  • Strong work ethic and drive to exceed expectations.
  • Excellent people skills.
  • Ability to work in a fast-paced commission sales environment.
  • Openness to learning and growing independently and from feedback.
  • Ability to work under high pressure and multitask.
  • Detail-oriented and highly organized.
  • Sense of design, including familiarity with various styles, colors, and textures.
  • Basic mathematical and computer skills.
  • Ability to read, write, and speak in English.

Responsibilities

  • Proactively greet customers professionally.
  • Develop lasting customer relationships by treating customers with courtesy.
  • Conduct follow-up customer communication.
  • Sell tile and related products to exceed customer expectations.
  • Understand the installation and use of products to educate customers.
  • Understand and track established individual sales goals.
  • Track store orders and provide customers with product updates.
  • Present yourself in a professional manner at all times.
  • Work evenings and weekends.
  • Perform other duties as assigned.

Benefits

  • Medical benefits
  • Health Savings Account (HSA)
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • 401(k) matching
  • Employee discount
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