Full Time - Sales Associate - Inside Lawn & Garden - Opening
About The Position
As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for home improvement projects. You welcome customers, answer questions, guide them through shopping or checkout, help locate and handle merchandise, and support accurate order and delivery processing. You may replenish shelves, prepare merchandise to customer specifications, and cross-train in other store areas. Department assignments depend on hiring needs and skillsets; the posting identifies Inside Garden among the possible departments. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking equipment and objects. Associates must follow lifting guidelines, use team lifts when needed, and use powered equipment only as required with proper training or trained assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking them.
- Process orders and deliveries accurately and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
