Sales Associate - Keyholder

National Vision•Maple Grove, MN

10d•$14 - $16

About The Position

As a Sales Associate, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in choosing eyewear based on their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training as permitted by state law; and educate customers about eyewear and contact lens care. The role also involves maintaining accurate customer and patient records, communicating order status, answering incoming calls, keeping the store clean and organized and visually merchandised to brand standards, and supporting inventory control and loss prevention procedures. Other duties may be assigned. Responsibilities and work practices may vary by location to meet state licensing or credential requirements. America’s Best, part of National Vision, is an optical retailer with more than 1,000 stores. Stores are closed every Sunday. The company offers competitive pay, bonus opportunities, and benefits, as well as training and opportunities for professional growth and career advancement.

Requirements

High school diploma or equivalent required.
Ability to multitask and handle a fast-paced work environment.

Nice To Haves

One or more years of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.