Sales Associate

JCrew•Saint Augustine, FL

About The Position

As a Sales Associate, you represent the brand with personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work effectively with teammates and managers to support business success. The role focuses on delivering a seamless customer experience through collaboration, kindness, and inclusivity. You provide authentic, brand-aligned customer service, drive sales, and assist with operational and product-focused store tasks assigned by management. You also share customer feedback and insights with the management team. The role requires scheduling flexibility, including nights, weekends, and holidays, and the ability to handle physical tasks such as bending, reaching, stretching, and moving items weighing at least 40 pounds (18 kilograms).

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy while executing tasks.
  • Bring new ideas forward and demonstrate strong problem-solving skills when navigating uncertainty.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilograms).

Responsibilities

  • Provide a seamless and authentic customer experience that reflects the brand.
  • Drive sales while exceeding selling and service expectations.
  • Assist with operational and product-driven store tasks assigned by the management team, acting in alignment with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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