About The Position

The Sales Associate assists customers throughout the retail store, with excellent customer service as the primary function. Duties may include greeting customers, cashier responsibilities, answering product-related questions, product assembly, housekeeping, and other duties assigned by the manager. Hiring departments include Shipping/Receiving, Animal & Pet, Automotive, Clothing, Hardware, Stihl/Power Equipment, and Consumables & Housewares. The role reports directly to the Store Manager and has no direct supervisory authority. The position is in a retail store environment with cold and warm conditions and an irregular work schedule.

Requirements

  • Excellent customer service skills.
  • Ability to frequently lift up to 50 pounds.
  • Ability to stand for long periods.
  • Ability to frequently bend and twist.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Greet customers and assist with customer service questions.
  • Price merchandise and make price changes as requested by store management.
  • Stock and face merchandise on shelves as requested by store management.
  • Assist with receiving freight and organize incoming products as directed by store management.
  • Assist with cycle counts.
  • Answer incoming telephone calls and handle them appropriately.
  • Process customer transactions using the KCX cash register system.
  • Handle cash accurately.
  • Handle customer returns.
  • Perform housekeeping duties.
  • Perform other duties as assigned.
  • Assist customers with product-related questions and product assembly as needed.
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