Sales Associate

MFA Oil Company • Silva, MO

4d

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to help ensure proper and efficient store operations during their scheduled shift. The role suits energetic, customer-focused individuals who want to make customers’ days better.

Sales Associates provide customer service, merchandise and stock products, communicate with customers and coworkers, use store technology, support management, and prepare food according to company guidelines. They maintain a clean and safe store and food-service environment, follow applicable regulations and food-safety standards, and may perform other duties as assigned. Employees are expected to know and follow company and position-specific policies and procedures.

Requirements

• Must be at least 18 years of age.
• Friendly, customer-service-oriented approach and enjoyment of a fast-paced work environment.
• Flexible availability, including weekends and holidays.
• Reliable transportation to work.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for product quantities during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate computers and other office productivity machinery.
• Willingness and ability to attend food-safety training and obtain a Food Handler’s Card or equivalent certification.
• Ability to work in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees while moving and positioning products.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to remain standing for up to nine hours per shift.
• Ability to visually observe and inspect items and the work environment for regular job duties and safety concerns.
• Willingness and ability to occasionally ascend and descend ladders to handle inventory or products.
• Ability to perform assigned tasks accurately and with minimal supervision.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successfully completing a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or equivalent.
• Customer service, retail sales, or food-service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, process accurate and efficient transactions, and address customer concerns promptly.
• Carry out merchandising activities, including pricing, implementing promotions and sales, suggestive selling, vendor check-in, and stocking, cleaning, fronting, and facing merchandise, including cooler items.
• Maintain store cleanliness.
• Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
• Work as part of a team to serve customers efficiently while following local, state, and federal regulations relevant to job duties and store operations.
• Use point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations, make change, complete shift reports, and count products.
• Help train new employees on company policies and procedures.
• Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; stay alert and report concerns appropriately.
• Prepare food by following guidelines, recipes, and job aids; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing; use ovens, roller grills, fryers, and other kitchen tools.
• Sanitize and maintain equipment, dishes, and food-service areas; follow quality, service, cleanliness, food-safety, product-display, and storage standards; clean the store when time allows.
• Perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training.
• Internal advancement and professional-development opportunities.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed