Sales Associate (Part-Time) - Charleston, SC ( Citadel Mall )

Hibbett•Charleston, SC

2d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The associate is knowledgeable about products across store departments, upholds the policies, procedures, and standards in the visual manual, and promotes sales and promotions. As an ambassador for the organization and brand, the associate creates a distinctive customer experience that helps acquire and retain customers. The role focuses on providing outstanding service and promoting merchandise in the store.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting and assisting customers and supporting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track sales performance.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and technology clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.