Sales Associate, Flex - Norwalk

Macy's•Norwalk, CT

7h•Onsite

About The Position

Bloomingdale’s Sales Professionals guide and inspire customers to make style a source of creative energy. They provide gracious service, share fashion and styling expertise, and build long-term customer relationships in store and online. Through welcoming, engaging conversation, they identify customer needs, explain the benefits of loyalty programs, and support the shopping experience from beginning to end. They also help deliver operational excellence by using the store fulfillment system and maintaining merchandise-to-sell standards, the sales floor, and fitting rooms.

Requirements

High school diploma or equivalent.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to stand and walk for prolonged periods.
Ability to reach, crouch, kneel, and stoop; color vision may be required.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Ability to frequently lift or move up to 25 pounds.

Nice To Haves

Passion for gracious customer service.
Interest in fashion and styling talent.
Product knowledge proficiency.

Responsibilities

Create an easy, seamless, and enjoyable in-store and online customer experience while building and cultivating customer relationships.
Drive sales with in-store and online clients by embracing and using technology proficiently.
Circulate actively on the sales floor, determine customer needs, explain loyalty program benefits, and support customers throughout their shopping experience.
Participate in merchandising and operational requirements, including use of the store fulfillment system and upkeep of merchandise, the sales floor, and fitting rooms.