Flex Associate

Saks•Village of Woodbury, NY

10d•$20 - $25•Onsite

About The Position

Flex Associates support store workforce planning when regularly scheduled full-time or part-time associates are unavailable because of planned or unplanned absences, or when business activity requires additional workers. They may assist with sales and customer support, along with other selling and support functions in the store. Saks OFF 5TH is an off-price luxury fashion retailer and part of Exemplar Luxury Group, described in the posting as a collective of luxury brands. The role is based in a dynamic, fast-paced retail environment and offers exposure to career opportunities across retail, distribution, digital, and corporate functions.

Requirements

High school diploma or equivalent.
Experience in a retail, customer service, or sales environment.
Proven sales track record and a results-driven mindset.
Competitive drive and entrepreneurial confidence.
Ability to provide a high standard of customer service and build strong customer relationships.
Thorough knowledge of the fashion industry and passion for sharing expertise.
Ability to act promptly in routine situations and identify a clear course of action to achieve a positive customer outcome.
Ability to operate radios, POS registers, ticket scanners, and sensor removers.
Flexibility to work evenings, weekends, and public holidays.

Responsibilities

Recommend, select, and help locate or obtain merchandise to meet customers’ needs and preferences.
Know store inventory and provide customers with product knowledge.
Greet customers and inform them about current promotions.
Build customer relationships, encourage repeat business, and promote the Saks credit card.
Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
Resolve customer issues in alignment with the company’s values of trust, integrity, and respect.
Work toward individual and store sales, customer acquisition, and loyalty program goals.
Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
Complete markdowns promptly and accurately according to company standards.
Participate in store programs and selling events.
Maintain merchandise displays in accordance with brand standards.
Follow Asset Protection controls and compliance procedures.
Support the store’s shortage and theft awareness program using company reporting methods.
Complete tasks and special projects assigned by store leadership.

Benefits

Medical insurance for eligible employees, subject to applicable eligibility requirements.
Dental insurance for eligible employees, subject to applicable eligibility requirements.
Vision insurance for eligible employees, subject to applicable eligibility requirements.
401(k) retirement plan.
Basic life insurance.
Supplemental life insurance.
Disability insurance.
Additional voluntary benefits, including critical illness, hospital, and accident insurance.
Employee discount.
Career advancement opportunities across retail, distribution, digital, and corporate functions.