Sales Associate- Topanga

Richemont•Canoga Park, CA

About The Position

The Sales Associate manages a sales channel and develops and implements channel sales strategies aligned with business objectives. The role identifies business opportunities, sets sales targets, monitors performance, and manages relationships with channel partners, including negotiating contracts and providing training and support. The position develops relationships with complex customer accounts, prepares tailored sales presentations, gathers customer requirements, configures product and service solutions, and negotiates agreements within established commercial parameters. It also manages pricing and terms projects, business performance metrics, contracts, CRM practices, partner compliance, and product education. The role serves as a subject matter expert and ensures work follows the company’s diversity and inclusion guidelines. The posting lists compensation of $25–$28 per hour.

Requirements

  • Master’s degree or equivalent level of education.
  • Extensive experience sufficient to handle the majority of situations and advise others.
  • Experience in general supervision of more junior colleagues.

Responsibilities

  • Develop and implement relationship-management plans for complex potential customer accounts, building relationships with decision-makers and influencers and supporting information exchange and issue resolution.
  • Set objectives for sales calls; prepare and deliver tailored presentations; gather and analyze information; and secure agreement on customer requirements.
  • Build a personal network in the business sector and represent the organization at industry events to gather market intelligence and enhance its visibility and reputation.
  • Configure product-and-service solutions and contractual terms for customers, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters, or review and authorize non-standard proposals from team members and escalate issues when necessary.
  • Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
  • Control assigned business performance metrics and ensure alignment with financial goals and objectives.
  • Manage a portfolio of contracts and negotiate service-level agreements; plan, coordinate, and supervise major contract activities.
  • Oversee CRM system implementation and maintenance within the area of responsibility and identify opportunities for system improvement.
  • Implement and control compliance management for assigned segments of external partners.
  • Develop product education courses to address identified needs and improve performance.
  • Serve as a subject matter expert in technology, policy, regulation, or operational management; maintain relevant accreditations and knowledge of regulations and industry practices through continuing professional development.
  • Conduct activities in accordance with the company’s diversity and inclusion guidelines.
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