Sales Associate (Full-Time) - JJ Drive, Natchez, MS

DTLR, Inc.•Natchez, MS
•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role supports a positive customer experience by identifying customer needs, providing knowledgeable product assistance, and maintaining customer relationships. It also contributes to store operations through shipment handling, restocking, pricing, sales-floor upkeep, loss prevention, cash-handling procedures, compliance, and employee training support. Associates may need to take charge of the store when necessary and work in multiple stores within the assigned district.

Requirements

  • Previous retail or customer-service work experience is preferred but not necessary.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and employees.
  • Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style-trend knowledge and interest in working with customers in a retail setting.
  • Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Able to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Able to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer-service work experience.
  • High school diploma or equivalent.

Responsibilities

  • Build customer relationships and assist customers professionally, courteously, attentively, honestly, and responsively.
  • Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
  • Use fashion and trend knowledge to sell suitable merchandise while maintaining DTLR standards.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies.
  • Participate in service training and product programs.
  • Assist the Store Manager in monitoring issues related to loss or store inconsistencies, helping the store meet shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support training employees in suggested-selling and merchandising techniques.
  • Help minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention policies and security procedures.
  • Follow proper point-of-sale procedures, balance money taken in during assignments, and work with management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other information needed for effective management.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.
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