Assistant Store Manager (Full-time) - Natchez, MS

Hibbett•Natchez, MS

11d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including choosing methods and approaches to meet store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about customer service and promoting merchandise, assumes supervisory control when the Store Manager is absent, and is trained in the Store Manager’s responsibilities. The Assistant Manager helps control company assets; develops action plans with the Store Manager for selling, restocking, merchandising, ordering, and scheduling; supports personnel recruiting, training, and evaluation; guides employees and customers; monitors inventory, sales, and expenses; and helps ensure departmental standards, profitability, and quality customer service. The role also includes general administrative work, promoting merchandise and services, following company policies and manuals, and protecting company assets and financial information through effective internal controls.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Help maintain quality customer service, including assisting customers as they enter and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks to appropriate management or officials.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing work, and resolving problems.