Sales Associate LOFT Outlet, Grove City Premium Outlets

KnitWell Group•Grove City, PA
•Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with the team to create personalized customer experiences in an inviting store environment. You also use technology and available tools to support a seamless omnichannel shopping experience, and partner with store leaders to meet individual goals and daily expectations.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.
  • A hospitality mindset when engaging with customers.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain high visual and operational standards while keeping the customer the focus.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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