Sales Lead LOFT Outlet, Grove City Premium Outlets

Knitwell Group • Grove City, PA

5d • Onsite

About The Position

As a Sales Lead, you support and role model excellent customer experiences by delivering personalized service and providing guidance and support to associates. You have a direct impact on the customer and associate experience. In collaboration with the Store Manager, you develop expertise in store functions and are prepared to step in as manager when needed.

The role includes representing the brand, helping onboard and develop an engaged team, supporting an inclusive store environment, and upholding visual and operational standards with a focus on the customer. You use tools and technology to support a customer-focused and profitable business, provide in-the-moment feedback and coaching, build productive relationships with teammates, and help customers enjoy a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience preferred.
• Management experience preferred.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while maintaining a customer focus.
• Use tools to support a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan
• Merchandise discounts, including eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed