About The Position

As a Sales Associate, you serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help maintain an inviting and beautiful store by organizing merchandise and ensuring it is properly placed on the sales floor. Working collaboratively with the team, you support personalized customer experiences and a welcoming sales-floor environment. You engage with customers to understand their needs, share product knowledge and styling recommendations, and use brand behaviors and personalized service to build loyalty. You uphold visual and operational standards, use technology and available tools to support promotions and provide an omnichannel shopping experience, and partner with store leaders to meet individual goals and daily expectations. You also contribute to productive working relationships by sharing ideas and helping others.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.
  • Help keep the store looking beautiful by organizing merchandise and placing it appropriately on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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