Sales Associate FT - Paso Robles
About The Position
The Sales Associate supports the operation of a retail store and serves donors and customers in a safe, welcoming environment. The role provides customer service to promote sales and help achieve store goals. Duties include greeting customers and donors, assisting with product selections, learning cash handling and register procedures, completing transactions, helping with store opening and closing, merchandising and organizing inventory, rotating stock and marking down items, and preparing donations and merchandise for transfer to the central processing plant. The associate communicates customer complaints, potential theft, and safety concerns to the Store Manager or designee. The role may also involve donor services, documenting donations, daily sanitizing, and minor janitorial tasks. Work takes place primarily on an enclosed store floor, with occasional work in a less climate-controlled receiving area. The work pace is steady, with constant standing and walking and occasional periods of higher activity. The position requires frequent handling of items up to 15 pounds and regular handling of items up to 25 pounds; heavier items are moved with equipment or coworker assistance.
Requirements
- High school diploma or equivalent preferred.
- Basic math ability.
- Ability to communicate in basic oral and written English.
- Ability to maintain self-control, deal effectively with the public, and work cooperatively with coworkers.
- Ability to explain decisions tactfully and clearly communicate store policies.
- Ability to learn register operation, store paperwork, and opening and closing procedures.
- Ability to understand and follow directions and procedures.
- Ability to safely handle and move merchandise, coordinate eye, hand, and foot movements, and operate a cash register.
- Ability to perform repetitive and varied duties without losing composure or efficiency.
- Ability to adhere to safe work practices and report safety hazards or accidents.
- Ability to stand and walk for most of the work period and regularly lift or carry items up to 25 pounds.
- No prior experience required.
Nice To Haves
- Previous sales experience.
- Basic Spanish communication ability.
- Familiarity with Goodwill Central Coast’s mission and company and retail policies.
- Familiarity with electronic cash registers.
Responsibilities
- Greet donors and customers entering the store or attached donation site.
- Assist customers with product selections.
- Learn and use cash handling and the store register system to complete transactions accurately and follow procedures.
- Assist with store opening and closing procedures.
- Merchandise inventory on the sales floor according to established procedures.
- Straighten or rearrange merchandise to improve customer appeal and maintain a neat, safe work environment.
- Assist with stock rotation and markdowns as directed by the Store Manager or designee.
- Prepare donations and rotated merchandise for transfer to the central processing plant.
- Report problems, complaints, potential theft, and safety issues to the Store Manager or designee.
- May take donations, document donation information, and communicate with donors.
- Perform daily sanitizing of store and donation locations and may perform assigned minor janitorial duties.
- Follow company safety practices, report hazards and accidents promptly, and maintain satisfactory attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
