Sales Associate - Temp

Barnes & Noble•Highland Park, IL

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select products and services, and creating neat, tidy, vibrant displays. Sales Associates support store visual merchandising and replenishment, promote campaigns and services, and use company training and communication tools to build product and service knowledge. The position also includes protecting company assets and working on the selling floor, which requires physical activity.

Requirements

Passion for genuinely helping people and a desire to learn about products.
Ability to communicate and express oneself clearly and respectfully.
Positive, can-do attitude.
Enjoyment of working with people.
Ability to listen and solve problems.
Adaptability and energy in an ever-changing environment.
Ability to accept responsibility and complete assignments correctly and carefully.
Openness to coaching and feedback.
Ability to support company goals and initiatives and work as a team player.
Respect and kindness toward fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers and providing friendly, genuine service to meet their needs.
Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools, including Cognition, Paper reSource, and InsidePS, to learn about products and services and support a good customer experience.
Protect company assets by following inventory and loss-prevention standards and completing inventories and initiatives properly.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week