Sales Associate (Part-Time) - Louisville, KY ( Dixie Hwy )

Hibbett•Louisville, KY

About The Position

The Sales Associate provides quality customer service and drives product sales. This role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Sales Associate promotes sales and promotions, represents the organization and brand, and creates a distinctive customer experience to acquire and retain customers. The role focuses on providing outstanding customer service and promoting merchandise in the store. The position has no supervisory responsibilities and reports to the Store Manager.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team-oriented, with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide exceptional customer service, including greeting customers as they enter and assisting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to develop and improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations policy, personnel policy, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.