Customer Service Advisor - (Bi-Lingual preferred) Louisville KY (Dixie Hwy)

Stonebriar Auto Services LLC•Louisville, KY
•Onsite

About The Position

Jiffy Lube Multicare is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, at its Dixie Highway location in Louisville, Kentucky. The role involves conferring with guests to determine or suggest diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while providing outstanding guest service and contributing to an energetic, fun working environment. Bilingual ability is preferred, and automotive service experience is preferred but not required. A current, valid driver's license is required.

Requirements

  • A current and valid driver's license.

Nice To Haves

  • Bilingual ability is preferred.
  • Previous experience in an automotive service environment is preferred but not required.

Responsibilities

  • Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
  • Perform work safely and efficiently.
  • Provide an outstanding guest service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost, with no charge for labor.
  • Full-time team members are eligible for paid time off, health, dental, and optical insurance, and life and disability insurance.
  • Career advancement opportunities.
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