Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • Willoughby, OH

7h

About The Position

As a Customer Service Associate in the Building Materials department, you welcome Lowe’s customers and help them find appropriate products and services for home improvement needs. You provide friendly, professional service, answer questions, assist customers with locating and selecting merchandise, and may occasionally load merchandise. You spend much of your time listening to customers, answering questions, and organizing merchandise, with duties varying by department and store needs. The position may involve occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor environments, varying and sometimes extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limit single lifts to 75 pounds, and use powered equipment only as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed