Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • West Des Moines, IA

2d

About The Position

The Sales Associate supports customers shopping for building materials and other home improvement products at Lowe’s. The role combines customer service with product assistance, merchandise organization, and occasional loading. Associates welcome customers, listen to their needs, answer questions, help locate and select products, and guide them through shopping or checkout. Department assignments depend on store hiring needs and the associate’s skillset. Responsibilities may include preparing merchandise for customers, such as cutting and bundling wood or cutting drywall, and can vary by department. The role may involve working indoors and outdoors in changing weather conditions, handling noise and moving equipment, and following safe lifting and powered-equipment procedures. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise for their home improvement needs.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed