Seasonal Sales Associate - Niagara Falls

Pacsun Careers•Niagara Falls, NY

About The Position

The Sales Associate generates sales by demonstrating a passion for products, brands, fashion, and trends. The role also completes initiatives and tasks assigned by the leadership team and contributes positively to the store team while consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations according to company policies; and works with leadership on escalated issues. The role completes assigned tasks efficiently, executes visual directives, maintains organization and cleanliness, and follows company, safety, and loss-prevention policies. Associates share customer feedback, participate in contests and events, stay current on financial priorities, support sales and operational goals, and execute digital sales strategies such as ship-from-store and BOPIS. The associate represents the PacSun brand, contributes to a positive work environment, follows appearance guidelines, learns about products and trends, and works to improve individual performance as a productive team member. This is a part-time role requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The job involves frequent lifting or moving of up to 20 pounds, occasional lifting or moving of up to 35 pounds, prolonged sitting or standing, ladder climbing as needed, and movement around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with scheduling flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel items, reach, twist, or squat; and maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policies and procedures, attempting to resolve issues and involving leadership for escalations.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating core values.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.