Sales Executive - Niagara Falls, NY

Buckman

3d•Remote

About The Position

Buckman is a privately held global specialty chemical company headquartered in Memphis, Tennessee. It provides service and solutions to customers in the pulp and paper, leather, and water treatment sectors, with a focus on boosting productivity, reducing risk, improving product quality, and delivering measurable returns. The Sales Executive manages an assigned territory and customer accounts. The role is responsible for maintaining customer relationships and satisfaction, addressing issues, developing and implementing sales strategies, increasing revenue, and preparing sales reports and forecasts. It also provides customer service through timely responses to inquiries and resolution of concerns. The position includes proposing savings projects, growing existing accounts, supporting customer processes and applications, and providing account service and reporting.

Requirements

Bachelor's degree.
4–6 years of job-related experience.
Facilitation and training skills.
Metrics and data analytics skills.
Communication training.

Responsibilities

Manage assigned territory and maintain customer relationships to promote satisfaction and prevent attrition.
Conduct customer business reviews and prepare service reports based on customer-requested topics and frequency.
Provide customer entertainment and team-building activities as appropriate.
Develop and implement sales strategies to increase revenue; prepare regular sales reports and forecasts.
Propose savings projects, including chemical or digital solutions to lower customer costs, and help customers implement process changes.
Optimize applications, processes, variables, and controls.
Reach annual sales targets by increasing sales volumes or obtaining new applications.
Commercialize new applications and increase volumes of existing applications to improve customer performance.
Work with the sales manager to identify target applications.
Perform application testing and monitoring, troubleshoot processes and applications, and respond to service calls as needed.
Maintain equipment and provide customer service to keep accounts operating effectively.
Use data mining to investigate customer issues as requested.