Sales Associate, Marketplace Mall

KnitWell Group • Champaign, IL

2d • Onsite

About The Position

WHBM is hiring a Sales Associate for its Marketplace Mall store. The associate welcomes customers into a customer-centered environment, builds genuine connections, shares product knowledge, and provides personalized service. The role supports store performance and operations by helping customers, contributing to merchandising and inventory replenishment, maintaining store organization and brand standards, and collaborating with the team.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communication skills.
• Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
• Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience that reflects the company’s culture of hospitality.
• Initiate authentic conversations to understand customers’ needs and provide personalized service.
• Use available tools to create a seamless omnichannel experience.
• Educate customers about the benefits of brand loyalty programs.
• Stay accountable to personal goals and contribute to overall store performance.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment through teamwork and collaboration.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed