Sales Associate

PACSUN•Sandy, UT

About The Position

The Sales Associate generates sales by demonstrating passion for Pacsun products, brands, fashion, and trends while providing an exceptional customer experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates support sales and operational goals, carry out digital sales strategies, maintain visual and store standards, and follow company policies and procedures.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic experience to all customers.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to company policy, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company and management-directed visual standards.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the Pacsun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Show initiative and willingness to learn about products, brands, fashion, and trends.
Work to improve individual performance as a productive team member.