Full Time - Sales Associate - Paint - Closing

Lowe's Home Centers•Woodhaven, MI

About The Position

As a Customer Service Associate in the Paint department, you help customers feel comfortable shopping at Lowe’s by providing friendly, professional service and helping them address home improvement needs. You welcome customers, answer questions, help them find and select products, and occasionally load merchandise. The role involves listening to customers, organizing merchandise, and ensuring their needs are met. Associates may cross-train in other store areas, and daily duties can vary by department. In Paint, department-specific work may include tinting and mixing paint. The position generally does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors, with exposure to varying weather and temperatures, noise, and moving or shaking objects and equipment. Lifting practices vary by role, weight, and volume; associates must follow lifting guidelines and use powered equipment only as required and with proper training or assistance.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise according to customer needs, such as tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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