Full Time - Sales Associate - Paint - Closing

Lowe's Home Centers•Ames, IA

About The Position

As a Customer Service Associate in the Paint department, you welcome Lowe’s customers, help them find products and services for home improvement projects, answer questions, and provide friendly, professional service. You assist customers with locating, selecting, and handling merchandise; replenish shelves; process orders and deliveries; and prepare merchandise according to customer needs, including tinting and mixing paint. You may also guide customers through shopping or checkout and cross-train in other areas of the store. The role is listed as full time and closing. It may involve occasional travel to meetings, training, or neighboring stores, although regular travel is not required. Working conditions can include indoor and outdoor environments, varied and sometimes extreme weather, noise, and moving or shaking equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise for customers, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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