Part-time sales associate

24 Hour Fitness USA•Richardson, TX

About The Position

The Sales Associate welcomes new members and guides them through the start of their fitness journey. The role builds trust-based relationships by listening to members’ goals, understanding their needs, and recommending personalized solutions that support their fitness success. It combines an interest in fitness with strong interpersonal skills to create a positive, motivating, results-driven member experience. The associate welcomes guests and members, answers questions, addresses concerns, connects people with appropriate resources, supports sales and service, and helps maintain a clean, safe, well-maintained gym. The role also supports new-member onboarding and helps members connect with the club’s fitness offerings. At locations with a Kids’ Club, the associate may be assigned childcare duties, including supervising children and maintaining the Kids’ Club space. California associates working in a Kids’ Club must maintain confirmed TrustLine registration. The posting labels the position part-time, while its Availability section says full-time. The role requires flexible availability across weekdays, weekends, and holidays. Minimum travel may be required for training and lead generation.

Requirements

  • At least 1 year of experience in retail or fitness sales.
  • Obtain CPR and AED certification within 60 days of employment.
  • Demonstrate authenticity, sincerity, open-mindedness, and integrity.
  • Be self-motivated and passionate about helping others, with an interest in learning and personal growth.
  • Strive to meet or exceed goals and maintain a positive, can-do attitude.
  • Embrace challenges and treat setbacks as opportunities to learn and grow.
  • Have a strong service mentality and a desire to deliver exceptional member experiences.
  • For California locations with a Kids’ Club, successfully complete fingerprinting and TrustLine registration and maintain registration throughout employment; associates may not work in the Kids’ Club with children present until registration is confirmed.
  • Where Kids’ Club duties apply, be able to move frequently through the space, engage continuously with children and others, lift toys and equipment, kneel or crouch, remain stationary for extended periods, move for prolonged periods, and occasionally lift or move infants and toddlers up to 25 pounds and other equipment or supplies up to 50 pounds.

Nice To Haves

  • 12 months of experience working in retail and fitness sales.
  • 6–12 months of childcare experience for locations with a Kids’ Club.

Responsibilities

  • Build first-name relationships with members, answer questions, resolve concerns, and connect members and guests with appropriate resources.
  • Help keep the gym clean, well-maintained, and safe.
  • Deliver a welcoming, informative, inclusive sales and service experience to members and guests, and help them take appropriate next steps toward their fitness goals.
  • Support new-member onboarding and help members connect with the club’s fitness offerings.
  • Greet and check in members and guests, and promptly attend to their needs.
  • At locations with a Kids’ Club, care for and supervise children; manage entry, exit, check-in, and check-out; notify or page parents when needed; administer first aid; and tidy, clean, and disinfect the space.
  • At locations with a Kids’ Club, promptly page parents when a child needs a diaper change or restroom help, and communicate directly with parents about discipline concerns.
  • Maintain TrustLine registration throughout employment when required for California locations with a Kids’ Club.
  • Travel as needed for training and lead generation.

Benefits

  • Paid time off.
  • Medical coverage.
  • Dental coverage.
  • 401(k) with employer match for qualifying positions.
  • Free gym membership.
  • Discounts on products and personal training.
  • Employee Resource Groups and opportunities to participate in community events in person and virtually.
  • Eligibility to participate in Fitness Sales and Membership Sales Commission Plans, which reward service and sales contributions.
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