Full Time - Sales Associate - Building Materials - Opening

Lowe's Home Centers • Scottsdale, AZ

7d

About The Position

The Sales Associate works as a Customer Service Associate in the Building Materials department at Lowe’s. The role welcomes customers, helps them find products and services for home improvement projects, answers questions, and provides friendly, professional service. Associates assist customers with locating and handling merchandise, maintain stocked shelves, process orders and deliveries, and prepare department merchandise to meet customer needs. Duties can vary by department and may include cutting and bundling wood or cutting drywall. Associates may cross-train in other store areas and occasionally load merchandise. The position may involve occasional travel to meetings, training, or neighboring stores, and work in both indoor and outdoor conditions with varying climates, noise, and moving equipment.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise and guide them through shopping or checkout.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare department merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed