Full Time - Sales Associate - Building Materials - Closing

Lowe's Companies, Inc.•North Providence, RI
•Onsite

About The Position

The Sales Associate is a customer-facing role in Lowe’s Building Materials department, helping customers find products and services for their home improvement needs. The associate welcomes customers, listens to their questions, helps them locate and select merchandise, and provides friendly, professional service. Duties include organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Associates may be cross-trained in other store areas and occasionally load merchandise. Work may involve both indoor and outdoor conditions and exposure to varying weather, noise, and moving or shaking equipment.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other physical activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking them.
  • Process orders and deliveries accurately and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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